1. General provisions
These terms govern the use of synapsea.agency, owned by Sole Proprietor Danila Shubin (OGRNIP 325366800091928, Tax ID 366312228304, the 'contractor'). Using the site constitutes unconditional acceptance of these terms.
2. Scope
The contractor provides services for designing, developing and operating websites, mobile apps, CRM systems, Telegram bots, AI integrations and related digital products. Specific scope and pricing are set out in a separate contract or invoice.
3. Ordering services
The user may submit a request via the site form, email or Telegram. A request is not an offer and does not obligate the contractor to sign a contract. The contractor may refuse to provide services without explanation.
4. Obligations of the parties
The contractor undertakes to deliver services within the scope and timelines set by the contract, to maintain confidentiality and to transfer all rights to the deliverables upon full payment. The client undertakes to provide required materials and approvals, to pay on the agreed schedule, and not to use the deliverables for unlawful purposes.
5. Pricing and payment
Service prices are fixed in the contract. Payments are made in Russian rubles to the contractor's bank account. The typical structure is partial prepayment (30–50%) and stage-gated payments. VAT is not applicable (simplified tax regime). Closing documents: contract, acceptance act, UPD.
6. Acceptance
Deliverables are handed over in stages or as a whole per the contract. The client accepts within 5 business days of notification. Absent a reasoned rejection within that window, the work is deemed accepted.
7. Intellectual property
Exclusive rights to objects created under the contract (source code, design, layouts, text) transfer to the client upon full payment for the corresponding stage. The contractor may use the works in its portfolio unless the contract states otherwise.
8. Confidentiality
Both parties undertake to keep information received during the engagement confidential for 3 years after the contract ends. Processing of personal data is governed by the separate Privacy Policy.
9. Liability
The contractor's liability is capped at the amount actually paid for the relevant stage. The contractor is not liable for losses caused by third-party actions, client-side service outages, changes in platform policies or regulator requirements.
10. Force majeure
The parties are released from liability for non-performance caused by force majeure: natural disasters, military actions, acts of government authorities, major network outages.
11. Dispute resolution
All disputes are settled through negotiation. If no agreement is reached, the dispute is subject to the court at the contractor's place of registration — the Arbitration Court of Voronezh Oblast or the general jurisdiction courts of Voronezh.
12. Final provisions
The contractor may amend these terms. A new version takes effect when published. Contact for requests: admin@synapsea.agency · Telegram @synapseaa.